Center Exit Tire

DO NOT GO HERE! Incompetent is me putting it nicely. I had the worse experience of my life. I was forced to call the Better Business Bureau (which i strongly suggest everyone who has had a bad experience in doing so).After filing a complaint, one of their suggestions was to contact an attorney. They are going to respond to this post and play it off as they are in the right somehow but thank god for interior camera.

This place is a rip off. I have no idea how they are even three stars. First off they started by failing my girlfriend’s car for inspection stating she needed four new tires. It was even written on the paperwork. Then I drove up there being that the tires were only 6 months old and less than 10k miles, then they back peddled saying that it was just a suggestion that they weren’t all bad. We came to the determination that 1 tire was actually borderline bad. Told me to replace the tire and they will put the sticker on. Turns out that after we returned for the sticker “they disposed of our paperwork” and we have to get a new inspection. Pay a second time while we’re holding the receipt and paperwork they gave us! Incredible! Then when I asked for a manager the kid at the desk taunted me calling names and had the nerve to say “it’s not our fault you don’t take care of your vehicle”. I will be filing a complaint with the better business bureau. I’m also calling the consumer protection agency as recommended from an attorney. BEWARE!

I went here on December 2nd to get my car inspected. I paid $166.43 for the inspection and oil change. They told me I would have to get a new tire because my ONE tire wouldn't pass. Meanwhile, all 4 tires were replaced all at the same time. Told them we had to go out of town they never stated we only had a time frame to have the inspection. We went there today to have them out another sticker on the guy who came out was very unprofessional said you are 15 days past your inspection we threw your papers away. You will now have to pay for a whole new inspection. When he was told we were not told that we had a time frame he said not my problem. Not my fault you don't take care of your vehicle. Worst place around. They are a bunch of scammers to screw hard working people over.

They get no stars from me. They are scammers. Do not go to this place. They pretended to fix my car and charged me $500 and never fixed it. The lights came back on. They will charge you for work that they did even tell you they were going to do. They said they tell you the cost after it's done as if you have unlimited funds and then they don't even fix the real issue. They threaten to have your car "dumped' if you can't pay the magic number they come up with after ruining your vehicle. Stay far away. This business needs shut down.

Group of extremely pleasant and helpful staff. Made appointment for 1:00, but had to drop my car off around 9, figured I’d pick up around 3:00. At 12:00 they called me and said my car was already done. They had the time so they went ahead and inspected it. This was great because I just happened to have a ride to go pick it up. Now I had my car back way earlier than expected so I was able to go get some stuff done.

I remember back to my airline days when I worked as a flight attendant. You can make 1000+ people happy but then there is that one person that is generally miserable in life and that is the person that took the time to write a negative letter to the company. It's a shame when we have a great experience that we don't take the time to post accolades!! I recently purchased new tires and had my car inspected at Center Exit Tire. Unbelievable customer service, quick and timely and very very GREAT pricing. I could not be happier with the wonderful caring service I received. Scott....kudos to you and your staff!!! I appreciate nice people and quality service!